Hey there! Whether you’ve got a question, a suggestion, or just want to say hello, we’re all ears. At MOTIONIX, we’re not just another faceless online store—we’re real people who genuinely care about your experience. In fact, our founder still replies to emails personally whenever possible. (Yeah, we’re old-school like that.)
Honestly, we’ve tried chatbots and automated responses, but nothing beats a real conversation. Here’s how you can reach us:
Here’s the thing—we started GearNest because we were tired of impersonal shopping experiences. Remember that feeling when a shopkeeper knew your name? That’s what we’re going for. Last month, a customer suggested we stock left-handed tools, and guess what? Now we do. So don’t hesitate—your idea might be our next big thing!
"I wasn’t sure if anyone would read my email, but the founder replied with such detailed advice!"
— Sarah K., loyal customer since 2022
If you’re in a hurry, try our FAQ page. But honestly? We’d still prefer you email us. Those FAQ clicks feel so... lonely.
P.S. Our team works weird hours (some night owls, some early birds), so don’t stress about time zones. We’ll get back to you—promise.