Shipping Overview
At GearNest, we take pride in delivering your carefully curated fashion and activewear selections with efficiency and care. Our streamlined fulfillment process ensures that every order is meticulously inspected, securely packaged, and dispatched from our distribution centers within 1-2 business days. Whether you're refreshing your wardrobe with seasonal essentials or upgrading your accessory collection, our logistics network is optimized to handle diverse product categories while maintaining quality standards.
Shipping Timeframe
Processing times may vary slightly depending on inventory availability and order complexity. Most in-stock items ship within 24-48 hours, while customized or high-demand products may require additional preparation. Transit durations are calculated from the date of dispatch and exclude weekends/holidays. Regional carriers and seasonal demand may occasionally impact delivery windows, but we proactively monitor all shipments to minimize delays.
Shipping Costs
We offer tiered shipping options tailored to your needs:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Table Rate Shipping (5-10 Business Days): $25 for orders under $60
Free Standard Shipping (10-15 Business Days): Automatically applied to orders totaling $60+
Expedited and express services are available during checkout for time-sensitive deliveries. Seasonal promotions may temporarily adjust these thresholds.
Shipping Regions
Currently serving 30+ countries across North America, Europe, and select Asia-Pacific regions. We cannot ship to embargoed destinations or remote territories with limited carrier coverage. During checkout, our system will automatically validate your address against serviceable zones. For military (APO/FPO) or special administrative regions, please contact
[email protected] for feasibility checks.
Order Tracking
Within 24 hours of shipment, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier-specific monitoring links
- Estimated delivery date
Track directly through our website's "Order Status" portal or the carrier's mobile app. International shipments may show limited updates until reaching destination-country customs.
Delayed or Lost Shipments
While 98% of deliveries arrive as scheduled, unforeseen circumstances like weather disruptions or customs inspections may occur. If your package shows no movement for 5+ business days after the expected delivery date, please:
1. Verify the shipping address in your order confirmation
2. Check for carrier notifications about delivery attempts
3. Contact our support team at
[email protected] with your order number
We'll initiate trace procedures with carriers and provide replacement/refund options per case specifics.
Customs & Import Duties
International orders may incur additional fees determined by your local customs authority. These charges are:
- Not included in your order total or shipping fees
- The recipient's responsibility per trade regulations
- Typically calculated based on declared value and product categories
We recommend consulting your national postal service or tax agency for estimation tools. GearNest cannot prepay duties or influence assessment decisions. Refused shipments due to unpaid fees will be processed as returns with applicable restocking charges.